STEP 01
Share your idea
Tell us the apparel types, quantities, sizes and artwork you have in mind. A rough concept is enough to start.
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WIDGET 08 โ HOW IT WORKS
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<h3>Choose Product</h3>
<p>Browse premium blanks and pick your colors and sizes.</p>
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<h3>Upload Artwork</h3>
<p>Drop in your logo or design — our team preps the files.</p>
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<h3>Approve Proof</h3>
<p>Review a digital mockup with exact placement and sizing.</p>
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<span class="imh-how-step-label">Step 4</span>
<h3>Production & Delivery</h3>
<p>We decorate, quality-check and ship anywhere in the US.</p>
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Your idea.
How it works / Inland Merch House
Your idea.
Our process.
Custom apparel should feel straightforward. Hereโs how we move from your first idea to a finished order, with the details clear along the way.
Start with a quote โFrom concept to custom apparel
Four steps. One clear plan.
STEP 02
Review the details
Work with us on garment choices, decoration and artwork. Check your quote and proof carefully before approving.
STEP 03
Complete payment
Confirm your order and complete payment. Orders can take up to 14 business days after payment is processed.
STEP 04
We bring it to life
We decorate and check your apparel, then prepare your completed order for delivery. Contact us if you need an update.
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Still unsure about something? Our team replies to every quote request within one business day.
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What is your standard turnaround time?
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<div class="imh-faq-a"><p>Most decorated orders ship in 7–10 business days after proof approval. Rush production is available in as little as 48 hours depending on decoration method and garment availability.</p></div>
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Is there a minimum order?
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<div class="imh-faq-a"><p>No minimums on DTF and DTG printing. Screen printing starts at 12 pieces per design and embroidery starts at 6 pieces to keep pricing efficient.</p></div>
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What artwork files do you accept?
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<div class="imh-faq-a"><p>Vector files (AI, EPS, SVG, PDF) are ideal. We also accept PNG or PSD at 300 DPI at print size. If you only have a low-res logo, our art team can redraw it for you.</p></div>
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How does shipping work?
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<div class="imh-faq-a"><p>We ship nationwide via UPS and USPS. Orders can go bulk to one address, split-ship to multiple locations, or drop-ship individually to each recipient.</p></div>
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Which decoration method should I choose?
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<div class="imh-faq-a"><p>Embroidery for hats, polos and outerwear; screen printing for large runs of simple designs; DTF for mixed fabrics and small batches; DTG for photographic detail on cotton.</p></div>
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Do you offer bulk discounts?
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<div class="imh-faq-a"><p>Yes. Pricing tiers drop at 24, 48, 100, 250 and 500 pieces, and contract customers get standing negotiated rates on repeat programs.</p></div>
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Can I design online?
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<div class="imh-faq-a"><p>Our online designer lets you upload artwork, position it on the garment, choose thread or ink colors and preview a live mockup before checkout.</p></div>
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Good questions.
FAQ / Before you order
Good questions.
Clear answers.
A quick guide to timing, artwork, quantities and the details that help your order run smoothly.
Need help with something specific?
Talk to our team โHow long will my order take?
Orders can take up to 14 business days after payment is processed. If you have an event date or firm deadline, let us know before placing your order so we can review the timeline with you.
Can I request a rush order?
Contact us before placing your order if you need it for a specific date. Rush options depend on the decoration method, garment availability and production schedule. Weโll confirm what is possible for your project.
Is there a minimum order?
There are no minimums on DTF and DTG printing. Screen printing starts at 12 pieces per design, and embroidery starts at 6 pieces. Include your quantities in your quote request so we can help you choose the right option.
What artwork files do you accept?
Vector files such as AI, EPS, SVG and PDF are ideal. We also accept PNG or PSD files at 300 DPI at print size. If you only have a low-resolution logo, share it with us so our art team can review what is needed.
Which decoration method should I choose?
Embroidery works well for hats, polos and outerwear. Screen printing suits larger runs of simple designs. DTF is useful for mixed fabrics and smaller batches, while DTG works well for photographic detail on cotton. Not sure? We can help with your quote.
How does shipping work?
We ship nationwide via UPS and USPS. Options include sending an order together to one address, splitting it between locations or shipping individual pieces to recipients. Tell us your delivery needs when requesting a quote.
Do you offer bulk discounts?
Yes. Pricing tiers are available at 24, 48, 100, 250 and 500 pieces. Share the quantity, artwork and apparel you have in mind so we can quote the right pricing for your project.
Can I design online?
Our online designer lets you upload artwork, place it on the garment and preview a mockup before checkout. You can also send us your artwork with a quote request if youโd like help with the details.
What about tour merch, live printing or special events?
Visit our Special Projects page to inquire about live printing, tour merchandise, events and creative collaborations. Share your idea, date, venue and estimated quantity if you have them.
Letโs make your next order happen.
Request a quote โSend your idea, quantities and timeline. Weโll help with the next step.
